Industry Analysis

Compiled from operator returns per ITU standards, the report covers mobile services (e.g., Safaricom's 65% voice traffic share, 29.2 billion domestic minutes, 620 GB broadband consumption), fixed networks (e.g., 19,381 Gbps international bandwidth, down 12.5% QoQ), postal/courier (e.g., 3 million domestic parcels, employment at 6,736), broadcasting (1.5 million active subs, adjusted for revenue-generating), spectrum (10,311 microwave links), and cyberspace (.ke domains at 111,313, up 1.9%). It highlights growth drivers like 4G/5G expansion (97%/30% coverage), smartphone penetration (83.5%), and e-services demand, alongside declines in M2M subs (-9.9%) and fixed voice traffic (-6%). Revenues reached KSh 425.5 billion for mobile in 2024 (up 10.7%), with employment at 11,710 (56% male).